How does uncvr.ai connect to my CRM?

Authenticate your CRM account in the uncvr.ai dashboard in minutes. We read conversations, messages, and contact info — no data migration, no workflow changes. We sit on top of your existing CRM.

Does uncvr.ai replace my CRM?

No. uncvr.ai is a two-way command center that sits on top of your CRM. It monitors and enhances what's already there. Your existing pipelines, workflows, and automations remain unchanged.

What data does uncvr.ai access?

We read conversations (emails, SMS, call notes), contact records, and engagement history. We process this data to generate sentiment scores and risk signals — raw customer messages are never stored in our system.

How accurate is the AI sentiment analysis?

Our LLM-graded sentiment model detects cancel intent, frustration, and competitor mentions with high accuracy. All signals are surfaced in your dashboard and human-reviewable before any action is taken.

Is there a free trial?

Yes — 14 days free, no credit card required. Explore all four intelligence lenses (Sentiment Signals, Ghost List, Response Delay, Communication Ranker) with your live CRM data.

What industries does uncvr.ai work for?

Any service business or agency using a CRM. Marketing agencies, home services, real estate, healthcare, coaching, insurance, SaaS, and more — if you manage ongoing customer relationships, uncvr.ai will help you retain them.

Can I customize Ghost List and alert thresholds?

Absolutely. Ghost List respects your CRM segmentation — filter by pipeline stage, rep, tags, or custom fields. Alert thresholds are configurable per account on Growth and Agency plans.

How are supervisor reminders delivered?

Reminders are sent via email today. Slack integration is coming soon. You control frequency, which signals trigger alerts, and which team members receive them.

What happens if I want to cancel?

Cancel anytime — no long-term contracts, no cancellation fees. Your data lives in your CRM. We never export or retain customer information after you disconnect.

How It Works

Up and running in minutes. Retaining more customers in days.

uncvr.ai is a command center, not a CRM replacement. It connects to your existing GoHighLevel workspace, monitors conversations automatically, and surfaces at-risk contacts before they go.

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Connect your CRM

Authenticate with your GoHighLevel account via OAuth in the uncvr.ai dashboard. Setup takes under 5 minutes. We request only the permissions we need — no admin credentials stored, no data migration, no workflow changes. uncvr.ai sits on top of what you already have.

What this means for your team

OAuth authentication — no password sharing

Select which sub-accounts to monitor

Configurable contact volume per plan

Instant activation — no onboarding call required

Monitor every conversation

Once connected, uncvr.ai begins reading every message thread across your monitored contacts. SMS, email, and call notes — all analyzed in real-time. Sentiment scoring, response delay detection, and engagement tracking run automatically. Your team does nothing differently. uncvr.ai works in the background.

What this means for your team

LLM sentiment analysis on every message

Response delay tracked per rep and per conversation

Engagement frequency monitoring per contact

No manual review or tagging required

Surface at-risk contacts

Your command center populates in real time with four intelligence lenses: Ghost List (contacts gone quiet), Sentiment Signals (cancel intent and frustration detected), Response Delay (reps leaving customers waiting), and Communication Ranker (per-rep performance metrics). Every at-risk contact is surfaced before they churn.

What this means for your team

Ghost List updated daily with new silent contacts

Sentiment Signals graded by risk level

Response Delay alerts sent to supervisors

Communication Ranker updated in real time

Close the loop

When a contact needs attention, uncvr.ai drafts a re-engagement message, nudge, or callback request — tailored to the contact's history and risk signal. Your team reviews and approves before anything is sent. Supervisor reminders are delivered by email. Tasks sync back to GHL. The loop closes before the customer disappears.

What this means for your team

AI-drafted messages staged for human review

Messages sent through existing GHL channels

Tasks created and synced to GHL bidirectionally

Supervisor email reminders configurable by signal type

Ready to see it in action?

Start your 14-day free trial. Connect your GoHighLevel account in under 5 minutes.

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