Monitor conversations. Surface risk. Close the loop.
uncvr.ai watches every message so your team doesn't have to — and alerts you the moment a customer is at risk.
Sentiment Signals
LLM-graded customer messages automatically flag cancel intent, frustration, and competitor mentions. Every conversation analyzed, every risk surfaced — so nothing slips through unnoticed.
Response Delay
Supervisor accountability for unanswered messages. Know exactly which reps are leaving customers waiting and for how long — turning response time into a coachable, measurable metric.
Communication Ranker
Per-rep engagement metrics framed as coaching, not punishment. Surface who needs attention before performance issues become customer churn — proactively, not reactively.
Ghost List
Contacts who've gone quiet — surfaced before they cancel. Your Ghost List shows which customers stopped responding, so you can re-engage and close the loop before it's too late.
Up and running in minutes. Retaining more customers in days.
Connect your CRM
Authenticate with your CRM account in minutes. uncvr.ai sits on top of your existing workspace — no data migrated, no workflows changed, no disruption to your team.
Monitor every conversation
Our AI reads every message, email, and call note across your accounts. Sentiment scoring, response time tracking, and engagement analysis run automatically in the background.
Surface at-risk contacts
Ghost List, Sentiment Signals, Response Delay, and Communication Ranker populate your command center in real time. Your team sees who needs attention — right now.
Close the loop
Human-approved messages and supervisor reminders ensure every at-risk contact gets attention. Lead faster. Communicate faster. Retain more customers.
Simple pricing. No surprises.
Every plan includes a 14-day free trial. No credit card required to start.
Solo — $97/mo
Up to 1,500 monitored contacts. Single location, low-volume. Email support, 24-hour response.
Practice — $397/mo
Up to 5,000 monitored contacts. The right fit for most clinics and agencies. Priority email, 4-hour business-hours response.
Multi-Site — $797/mo
Up to 15,000 monitored contacts. 3+ locations or high-volume agencies. Priority email + 60-min onboarding call + 30-day check-in.
Enterprise — Custom pricing
For agencies managing multiple sub-accounts, multi-location practices over 15K contacts, or any organization needing custom workflows. Dedicated CSM, custom SLA.
Everything you need to know.
How does uncvr.ai connect to my CRM?
Authenticate your CRM account in the uncvr.ai dashboard in minutes. We read conversations, messages, and contact info — no data migration, no workflow changes. We sit on top of your existing CRM.
Does uncvr.ai replace my CRM?
No. uncvr.ai is a two-way command center that sits on top of your CRM. It monitors and enhances what's already there. Your existing pipelines, workflows, and automations remain unchanged.
What data does uncvr.ai access?
We read conversations (emails, SMS, call notes), contact records, and engagement history. We process this data to generate sentiment scores and risk signals — raw customer messages are never stored in our system.
How accurate is the AI sentiment analysis?
Our LLM-graded sentiment model detects cancel intent, frustration, and competitor mentions with high accuracy. All signals are surfaced in your dashboard and human-reviewable before any action is taken.
Is there a free trial?
Yes — 14 days free, no credit card required. Explore all four intelligence lenses (Sentiment Signals, Ghost List, Response Delay, Communication Ranker) with your live CRM data.
What industries does uncvr.ai work for?
Any service business or agency using a CRM. Marketing agencies, home services, real estate, healthcare, coaching, insurance, SaaS, and more — if you manage ongoing customer relationships, uncvr.ai will help you retain them.
Can I customize Ghost List and alert thresholds?
Absolutely. Ghost List respects your CRM segmentation — filter by pipeline stage, rep, tags, or custom fields. Alert thresholds are configurable per account on Growth and Agency plans.
How are supervisor reminders delivered?
Reminders are sent via email today. Slack integration is coming soon. You control frequency, which signals trigger alerts, and which team members receive them.
What happens if I want to cancel?
Cancel anytime — no long-term contracts, no cancellation fees. Your data lives in your CRM. We never export or retain customer information after you disconnect.
